Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. IKO Nature Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14working days after the confirmation.

Please return your purchase to the following address:

IKO Nature Sdn Bhd
69G, JALAN S2 D34
70300 SEREMBAN, 

Please contact us at or 010-2763169 if you have any questions or doubts.